Cultural change halves sickness absence at Shepway Council
Sickness absence has been reduced dramatically at Shepway District Council through a blend of better absence management, an employee assistance programme and cultural change, as IRS’s case study shows.
On this page:
An out-of-control situation
Support from the top
Absence management policy
Policy launch
Absences no longer go unnoticed
The response from staff to the new absence policy
Training managers in absence management
An employee assistance programme helps in absence management
Improving council’s
relationship with its occupational health provider
Success with long-term absence
Next steps: a further drive to reduce absence
Persistence and consistency
Organisation profile
Resources
Document extract 1: Overview of absence management policy
Document extract 2: Capability hearings
Document extract 3: Absence Management Policy leaflet for employees
Document extract 4: Training in absence management
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