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Keeping all the channels open: the creation of ITV

People issues can make or break a merger. We interviewed ITV's HR director, Philippa Hird, who found that the key to forging a new TV company from the merger of Carlton and Granada was in the preparation.

Key points

  • ITV was created from the merger of Carlton and Granada on 2 February 2004, 15 months after the two companies announced their agreement to merge.