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Organisational development: Bolton Council

Bolton Council has a workforce of about 12,500 employees, of which over 700 senior staff are included in its competency framework.

APPROACH: competency framework (developed in-house)

USES: performance management; recruitment and selection; personal development plans; change management; training and development; management development

GROUPS COVERED: chief officers, senior managers and team leaders

Bolton Council has a workforce of about 12,500 employees, of which over 700 senior staff are included in its competency framework.