Stress management and absence: the legacy of Bradford & Bingley
The management of stress represents one of the most important health and absence challenges for service sector employers; initiatives at financial services company Bradford & Bingley show what can be done to prevent and manage work-related stress; and absences from this cause have been halved.
On this page:
Editor's introduction
Beginnings
Identifying the causes of stress
Analysis of absence data
Top-level buy-in for stress management
Stress management plan
Mandatory training for all managers
Risk assessment tool
Line managers are central to stress management
Building on the results
Organisation profile
Additional resources on HR & Compliance Centre.