Stress management and absence: the legacy of Bradford & Bingley

The management of stress represents one of the most important health and absence challenges for service sector employers; initiatives at financial services company Bradford & Bingley show what can be done to prevent and manage work-related stress; and absences from this cause have been halved.

On this page:
Editor's introduction
Beginnings
Identifying the causes of stress
Analysis of absence data
Top-level buy-in for stress management
Stress management plan
Mandatory training for all managers
Risk assessment tool
Line managers are central to stress management
Building on the results
Organisation profile
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