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Tackling long-term absence (2): London Borough of Brent

In the second of our three case studies on managing long-term sickness absence in local government, we interview Francesca Okosi, Brent Council's HR director.


Key points

  • London Borough of Brent Council has completed a fundamental management/ union review of sickness absence procedures.

  • Revised procedures involve more proactive and consistent management of long-term sickness absence, backed up by a new occupational health contract.

  • Key features include absence triggers, keeping in contact with employees, and management training.