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Taking HR online at Aviva

Insurance group Aviva has developed an online HR question and answer service for staff that has successfully reduced the number of queries for the HR team.

The timeline below gives an overview of events in our Aviva case study. Click on the information bubbles for further details about this case study. 

View Taking HR online at Aviva in a larger widow on the Dipity website. Source: XpertHR

On this page:
HR support by telephone
How best to use internal knowledge
HR search engine
Going online
Organisation profile
Additional resources on XpertHR

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