The caring ethos at the heart of John Lewis's absence policy
John Lewis has an absence rate that is considerably lower than average for the retail sector, thanks to its astute absence management practices and long-term focus on keeping staff fit and well.
On this page:
Clear absence procedures
Communications and training
Support from mentors
Absence triggers and return-to-work interviews
Supportive approach
Phased returns
Occupational health facilities
Proactive approach to staff wellbeing
Promoting a healthy lifestyle
Preventing foot and leg problems
Help from external bodies
Setting a foundation for wellbeing
Organisation profile
Additional resources on HR & Compliance Centre.