Westminster City Council: Behavioural standards for a world-class city

Westminster City Council replaced its outdated, 10-year old competency framework with a new system designed to provide a strategic foundation to connect a whole range of HR applications, including recruitment, training, performance management, and succession planning.

Located at the heart of the UK's capital, Westminster City Council covers a geographical area of more than eight square miles that includes most of London's principal tourist sites and attractions, and serves a population of approximately 220,000.