Case studies: Employee engagement initiatives

IRS profiles the different approaches to building employee engagement taken by Centrica subsidiary One.Tel and Severn Trent Water.

The new study looks at how energy-related services provider Centrica hopes to capture the hearts and minds of its employees, focusing on the experience of core business One.Tel. It also examines Severn Trent Water's engagement-focused overhaul of its employer brand.

  • Aiming for the highest peak   By Charlotte Wolff, writing in IRS Employment Review.

    Also

    Line managers hold the key to employee engagement   Read the results of IRS research, looking at how organisations are attempting to promote employee engagement.

    Case study: Royal Bank of Scotland    RBS puts employee engagement - measured by regular opinion surveys and supported by a strong culture of communication - at the centre of its human capital management model. By Personnel Today's Michael Millar.

    Engagement equals productivity   Employee engagement is a trusted motivational tool, yet one firm in four believes staff are not engaged, according to research from Personnel Today and HR consultancy Chiumento. Johann Tasker presents the key findings of the research.

    Pay and prospects still the essential motivators   Personnel Today looks at new research from the Recruitment Confidence Index.

    Engagement policies boost pre-tax profits at Nationwide    Personnel Today's Daniel Thomas reports.

    Case study: Motivating staff at Snowdrop Systems   Snowdrop's employee engagement initiatives start with a thorough induction programme and include a choice of rewards for top performers. By Simon Kent, writing in Personnel Today.

    Planning for staff retention   IRS Employment Review looks at how unwritten terms in the new "psychological contract" have increased the expectations that employees have of their working conditions, which has in turn had an impact on the ability of employers to retain staff.

    Learning the rules of engagement   There can be few employers that do not want workers to engage more with their job - but what does that really mean, and can it be measured? From IRS Employment Review.

    Case study: B&Q   Writing in IRS Employment Review, Louis Wustemann looks at the experience of B&Q in measuring and raising the engagement of its staff.