Case study: Employee relations at Royal Mail

Very high levels of union membership and the monopolistic and interdependent nature of the industry have made the Royal Mail a hotbed of militancy in recent years.

  • Difficult delivery: industrial relations in the postal service   Louis Wustemann has the first in an occasional series from IRS Employment Review on industrial relations in major UK industries.

  • Industrial relations: expert view   Gregor Gall, reader in industrial relations at University of Stirling and author of The meaning of militancy? Postal workers and industrial relations, introduces IRS' review of activity in UK postal services.

    Also

    'It's good to talk' as Royal Mail averts strike action   The Royal Mail's chief executive Adam Crozier believes that postal workers' decision not to strike over a disputed pay offer was achieved through talking and listening to employees about their concerns.

    Royal Mail staff not content despite reduction in strikes   Industrial relations at the troubled Royal Mail still need strengthening despite strike levels falling to a 10-year low, according to the third report into the issue by Lord Tom Sawyer.

    Handling industrial action: the basics   HR & Compliance Centre's employment law reference manual has guidance on handling industrial action.

    How to handle industrial action   HR & Compliance Centre's how to service has a step-by-step guide on handling industrial action.

    Industrial action: the case law   HR & Compliance Centre's case law reports service rounds up what the courts havesaidaboutindustrialaction.