Case study: How Royal Mail is managing absence

Occupational Health Review reports on how modern sickness absence management techniques, including well-publicised attendance incentives, have significantly improved attendance levels at Royal Mail.

Also

Royal Mail's hard line on bullies saves £7m  Royal Mail's dignity at work strategy, which includes a fast-track complaints procedure and company-wide awareness training, has significantly reduced workplace bullying. By Michael Millar, writing in Personnel Today.

Royal Mail incentive scheme cuts sickness absence  Personneltoday.com reports on Royal Mail's successful absence management scheme.

Delivering diversity?  Read an earlier report on the initiative, by Simon Kent, writing in Employers' Law.

Royal Mail: delivering dignity at work  Writing in Equal Opportunities Review, Carol Foster examines Royal Mail's comprehensive dignity at work strategy, which includes a fast-track complaints procedure, and company-wide training to raise awareness and deliver the skills to deal with inappropriate behaviour

Tighter policies push absence levels down  The CIPD's latest annual survey points to a renewed downward trend in average absence, thanks to a tightening of employers' policies and changes in their methods of recording sick leave.

Unlocking the door to better absence management  Are incentives for attendance the key to cutting unjustified sickness absence, or should employers be concentrating on work organisation and job design? IRS reviews the latest research.

Absence management  Read the Personnel Today Management Resources one stop guide to absence management.