Case study: Moat House Hotels' turnaround strategy

A major culture change programme designed to align employee behaviour to clear organisational goals helped Moat House Hotel transform both performance and morale.

  • Mad about customers   By Alex Blyth, writing in Personnel Today.

    Also

    A new culture   A look at medical equipment manufacturer Bayer Diagnostics' culture change programme.

    History in the making    Isobel Hunter, HR director at English Heritage, describes the challenges of implementing a controversial programme of culture change.

    Inside Whitbread's turnaround strategy, Case study: culture change at HSA and Case studies: Corporate turnaround and culture change    HR & Compliance Centre presents a selection of links to named organisation case studies and other articles on the role HR can play in turnaround strategies and culture change initiatives.

    Stand and deliver: can HR do the business?    Writing in IRS Employment Review, Rachel Suff rounds up current research on HR's strategic role and presents case studies of recent initiatives.