Case study: Providing post-trauma support at Royal Mail

The Royal Mail Group's post-trauma support process has helped employees cope with hostage taking, armed robberies, ram raids and serious road traffic accidents. Employment Review reports.

  • Effective post-trauma support  
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    Also

    Royal Mail succeeds with 'carrot and stick' absence policy  Occupational Health Review reports on how modern sickness absence management techniques, including well-publicised attendance incentives, have significantly improved attendance levels at Royal Mail.

    Royal Mail's hard line on bullies saves £7m  Royal Mail's dignity at work strategy, which includes a fast-track complaints procedure and company-wide awareness training, has significantly reduced workplace bullying. From Personnel Today.

    Royal Mail incentive scheme cuts sickness absence  Personneltoday.com reports on Royal Mail's successful absence management scheme.

    Royal Mail: delivering dignity at work  Writing in Equal Opportunities Review, Carol Foster examines Royal Mail's comprehensive dignity at work strategy, which includes a fast-track complaints procedure, and company-wide training to raise awareness and deliver the skills to deal with inappropriate behaviour.