How to get the best out of knowledge workers

Knowledge workers are the key to competitive advantage in many organisations, so what are the most effective techniques for managing them?

Peter Reilly of the Institute for Employment Studies provides an overview of what motivates knowledge workers and guidance on how organisations can get the best out of them.

  • What do knowledge workers really want?   By Peter Reilly, director of HR research and consultancy at the Institute for Employment Studies, writing in IRS Employment Review.

    Also

    Knowledge management is an HR issue    HR & Compliance Centre presents links to a wide range of articles on knowledge management.

    Understanding knowledge management, People and knowledge management, Measuring intangible assets, and Knowledge management: Resources and references    IRS Management Review's in-depth study of knowledge management provides a comprehensive overview of the subject, including an examination of tools and methods firms can employ to encourage staff to transfer knowledge.