How to manage difficult people
Louise Etheridge identifies five 'difficult' employee types that can have a negative impact on team performance - from the angry to the useless - and offers guidance on how best to manage them.
The evil ones By Louise Etheridge, writing in Personnel Today.
Also
Employer branding: Developing your people This section of the Personnel Today Management Resources one stop guide to employer branding includes useful guidance on managing the impact of discord on team performance.
Boosting team competence
John Warner examines new research on identifying the collective
competencies of a team of employees.
Emotional intelligence and team
building Writing in Employee Development Bulletin, Anand Shukla looks
at research suggesting that the single most important element in teamwork is not
average IQ but emotional intelligence.