HR strategy forum: How to ensure consistency in shared services

Personnel Today's panel of HR strategy experts advise a public sector HR director on how to ensure that a shared service provider delivers consistent service levels to customer organisations.

  • HR strategy forum: shared services in the public sector   From Personnel Today.

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    Back office takes a front seat    Writing in IRS Employment Review, Lyn Whitfield profiles the progress to date of the shared financial services programme, and its potential implications for NHS HR.

    NHS Shared Financial Services   Read more about the NHS shared financial services initiative on the official website.

    NHS Agenda for Change has not damaged industrial relations   Despite a massive change programme, NHS industrial relations are generally good, with partnership agreements much in evidence, IRS research reveals.

    Can the NHS deliver on e-HR?   IRS investigates why the ambitious NHS project to roll out a single electronic HR and payroll platform for 1.2 million staff is running three years late.

    Redesigning the HR function: potential solutions   The Personnel Today Management Resources one stop guide on redesigning the HR function looks at the three main HR service delivery approaches, including the use of shared service centres. By James Markham & Bryan Hopkins.