IRS internal communications survey 2010

IRS research on internal communications, covering 109 employers, looks at communication goals, methods and success rates. It also investigates employee communication during periods of organisational change, and looks at how employers are using the latest social media technology. 

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  • IRS internal communications survey 2010: employer practice The first part of the IRS 2010 survey on internal communications finds that there has been an increase in the number of organisations adopting an ad hoc approach to internal communications, yet evidence suggests that a disciplined approach contributes to organisation success. 
  • IRS internal communications survey 2010: managing change In the second part of the survey on internal communications, we find that the approach to employee communication has changed as a result of difficult economic circumstances at four in 10 organisations. 
  • IRS internal communications survey 2010: social media Online social media tools are used for internal communication by three in 10 employers, and one in five of these say it has revolutionised the way employees communicate, according to the final part of the IRS survey. 
  • Internal communications 2010 Subscribers to XpertHR Benchmarking can drill down into the complete benchmarking data from the 2010 internal communications survey to find out how their organisation compares. 

Also

Dialogue or monologue: is the message getting through? This 2005 IRS survey on employee communications looks at strategies, methods and success rates, and examines issues that hinder success. 

Survey: employee communications In 2008, IRS carried out research into employers' approaches to internal communication with a focus on consultative bodies and informing and consulting arrangements. 

The potential of social media in HR HR professionals are beginning to realise the potential of social media for various aspects of people management, including internal information sharing. 

Information and communication policy and procedure This XpertHR model policy and procedure can be used by employers to set out how they communicate information about its activities to all its employees. 

2009/2010 Communication ROI Study Report: Capitalizing on Effective Communication (external website) Towers Watson's global research study finds that firms which communicate effectively with employees are also the best financial performers.