Managing underperformance: do punitive or positive measures work best?
The HR & Compliance Centre survey on managing underperformance examines the extent of individual poor performance, its perceived causes and the most effective practices developed by employers to improve individual performance.
- Managing underperformance 2011 survey: tools and techniques Our survey finds that poor employees performance is a problem for most organisations, with the three main issues reported as being high sickness absence, individual capability and poor attitude/behaviour to colleagues.
- Full data from the 2011 HR & Compliance Centre managing underperformance survey: tools and techniques is available from HR & Compliance Centre Benchmarking.
Also
HR & Compliance Centre 2011 managing under-performance survey: line managers' role Our research examines the role that line managers play in managing underperformance, how to prevent poor performance in the first place, and changes to employers' frameworks to performance management. It also analyses the main barriers to effectively managing unsatisfactory performance.
Managing employee performance This HR & Compliance Centre performance management survey looks at how employers deal with underperforming employees and assesses the best ways to tackle the problem. Based on responses from 139 employers, the survey also looks at performance management frameworks.
Managing underperformance: the 2009 survey This survey investigates the extent of underperformance, its perceived causes and the most effective practices developed by employers to improve below-par performance. It also examines the strategies that are most effective in preventing underperformance in the first place.
Good practice guide: performance management This section of the HR & Compliance Centre good practice manual discusses performance management, including day-to-day and formal performance management systems, how employees and managers can be encouraged to treat performance management seriously, the ways in which performance management can be assessed and the use of performance-related pay.
Performance appraisal policy This model policy on the HR & Compliance Centre website sets out the requirements for an organisational policy dealing with performance appraisal.
