New competency case studies explore best practice
IRS journal Competency & Emotional Intelligence presents its regular round-up of case studies on current competency practice across a range of organisations.
All case studies are authored by John Warner.
Acco UK: Competencies are a 'work in progress' Office products company Acco's ongoing work to replace its old, paper-based competency framework with an online system is primarily driven by a need to improve the appraisal system, rather than to tackle issues relating to competencies
Edexcel: Competencies extend to temps Qualification-awarding body Edexcel's competency framework consists of six competencies covering performance management and employee development matters for all staff, including all those on temporary contracts.
Kingston Communications: Fourth-time lucky for 'core values' competencies Kingston Communications framework of core behavioural competencies has evolved on an ad hoc basis as the company has grown, and has now reached its fourth iteration.
Met Office: Competencies set fair to make a business impact The Met Office is currently replacing its outmoded competency system with a new framework entitled 'Business Impact' together with a new performance review process.
Westminster City Council: Behavioural standards for a world-class city Westminster City Council replaced its outdated, 10-year old competency framework with a new system designed to provide a strategic foundation to connect a whole range of HR applications, including recruitment, training, performance management, and succession planning.
Also
Case studies from previous editions of Competency & Emotional Intelligence: Spring 2005; Winter 2004; Autumn 2004; Summer 2004, Spring 2004, Winter 2003, Autumn 2003, Summer 2003 and Spring 2003 .
