New competency case studies explore best practice

IRS journal Competency & Emotional Intelligence presents its regular round-up of case studies on current competency practice across a range of organisations.

All case studies are authored by John Warner.

  • Armstrong World Industries: A common language for international performance management    Armstrong World Industries behavioural competency framework covers its global workforce of 15,000 staff, and is used in a range of activities, from performance management to recruitment and selection and succession planning.

  • Department for Work and Pensions: Relying on competencies during restructuring    The DWP's competency framework informs HR processes relating to all employees up to the top end of middle management.

  • Informa: Supporting progression through competencies    Academic information provider Informa introduced a competency framework comprising core behavioural, management and functional competencies to enable all staff to manage their own careers.

  • Institution of Electrical Engineers: Competencies and professional bodies    The IEE is the largest professional engineering organisation in Europe; its professional register requires engineers to meet its knowledge and skills, competence and commitment statements and standards of conduct.

  • Partners Group: Moving assessments beyond sales achievement    Partners Group's competency framework enables the talent management company to reward and develop staff performance more objectively than would be the case if the criteria for performance assessment were based on sales alone.

  • WWF: Raising performance through staff development    Worldwide environmental organisation WWF behavioural competency framework supports consistent performance management across the organisation in the UK, as well as informing other HR processes.

    Also

    Case studies from previous editions of Competency & Emotional Intelligence: Summer 2005; Spring 2005; Winter 2004; Autumn 2004; Summer 2004; Spring 2004; Winter 2003; Autumn 2003; Summer 2003 and Spring 2003 .