New competency case studies published
IRS journal Competency & Emotional Intelligence presents its regular round-up of case studies on current competency practice across a range of organisations. All case studies are authored by John Warner.
Britannia Building Society: recruiting for attitude first The Britannia Building Society's competency framework, which identifies anticipated staff behaviours to support organisational values, represents a key element in its revised recruitment practices.
The Open University: developing a capacity for flexibility, learning and change The OU has introduced a new framework of generic competencies covering all staff in response to a highly competitive market in which it no longer enjoys the levels of demand of 10 years ago.
Skills for Justice: providing support for voluntary sector standards Skills for Justice (formed from the merger of three former National Training Organisations) uses a set of national occupational standards that form a competency framework throughout the justice sector.
Chugai Pharma Europe: a new emphasis for pharmaceuticals Chugai Pharma's competency framework provides 'transparent' processes to support promotion decisions and succession plans.
Avenues Trust: supporting performance-related assessment Avenues Trust introduced competency-based assessments of staff performance to support its performance-related pay structure.
Also
Case studies from previous editions of Competency & Emotional Intelligence: Summer 2004 , Spring 2004, Winter 2003, Autumn 2003, Summer 2003 and Spring 2003 .
