New competency case studies published
IRS journal Competency & Emotional Intelligence presents its regular round-up of case studies on current competency practice across a range of organisations. All case studies are authored by John Warner.
East Thames Group: Competencies support selection East Thames Group's behavioural competencies enable the employer to assess candidates' suitability for roles and the manner in which the organisation seeks to work.
EMCOR Drake & Scull Group: Building up performance The simplified and focused competency framework at EMCOR Drake & Scull Group is closely linked to the appraisal scheme, and defines anticipated behaviours for each level of competence.
Luton Borough Council: Going for gold Luton Borough Council uses competency assessment sheets to identify training needs among participants in its in-house management development programme.
Siemens Communications UK: Staff dialogue helps radical change Siemens Communications UK's competency framework covers all non-managerial roles and plays a pivotal part in 'staff dialogue' - the name for the company's performance review process.
Swiss Life (UK): Using competencies in challenging circumstances Swiss Life UK's competency framework has proved useful in performance management processes and more recently has also helped in redundancy selection processes as the Swiss parent company has chosen to run down its UK operations.
Also
Case studies from previous editions of Competency & Emotional Intelligence: Autumn 2004; Summer 2004, Spring 2004, Winter 2003, Autumn 2003, Summer 2003 and Spring 2003 .