Serco managers' guide to HR & Compliance Centre

Follow the instructions below to find out how to use XpertHR to answer common questions.

Question 1: Someone in my team has just announced she is pregnant. How much statutory maternity leave and pay is she entitled to?

General overview - statutory maternity leave
Blue button, “Employment Law” > Yellow button, “Reference Manual” > Chapter, “Employee rights” > Section, “Pregnancy and maternity rights”
Reference manual - pregnancy and maternity rights

General overview - statutory maternity pay
Blue button, “Employment Law” > Yellow button, “Reference Manual” > Chapter, “Pay and benefits” > Section, “Pay for employees not at work” > Sub-section, "Statutory maternity pay"
Reference manual - pay for employees not at work

Practical guidance for line managers
Blue button, “Policies & Documents” > Topic, “Maternity rights” > Document type, “Line manager briefings”
Policies and documents - maternity rights

Step-by-step guidance
Blue button, “How to” > Section, “How to deal with pregnancy and maternity rights”
How to - pregnancy and maternity rights

Frequently asked questions
Blue button, “FAQs” > Topic, “Employee rights” > Subtopic, “Pregnancy and maternity rights”
FAQs - pregnancy and maternity rights

Maternity pay worked examples
Blue button, “Employment Law” > Yellow button, “Reference Manual” > Chapter, “Pay and benefits” > Section, “Pay for employees not at work” > Sub-section, “Key references” > Sub-heading, “Worked examples”
Worked examples - maternity pay 

Question 2: How should I conduct a disciplinary hearing?

General overview
Blue button, "Employment Law" > Yellow button, "Reference Manual" > Chapter, "Employee rights" > Section, "Disciplinary rules and procedures" > Sub-section "Disciplinary procedures"
Reference manual - disciplinary rules and procedures

Step-by-step guidance
Blue button, "How to" > Section, "How to discipline employees and handle grievances"
How to - discipline employees and handle grievances

Practical guidance for line managers
Blue button, "Policies & Documents" > Topic, "Discipline and grievance" > Document types, "Policies and procedures" and "Line manager briefings"
Policies and documents - discipline and grievance

Frequently asked questions
Blue button, "FAQs" > Topic, "Employee rights" > Subtopic, "Disciplinary rules and procedures"
FAQs - disciplinary rules and procedures

Question 3: I have reason to believe that someone in my team might be using illegal drugs. What should I do?

Advanced search
Advanced search > Search for, "drugs" > Information type, "legal guidance"
Advanced search - drugs, legal guidance

Step-by-step guidance
Blue button, "How to" > Section, "How to deal with sensitive employment situations"
How to - deal with sensitive employment situations