I have reset my password but not received an email with a reset link. What should I do?

When requesting a password reset link you must use the email address you provided when registering. Please resubmit this email address, ensuring it contains no errors.

If you still do not receive an email, to reset your password please contact our customer success team on 020 8652 3196 or email helpdesk.uk@brightmine.com for assistance.