Employee Engagement and the Employee Experience 2021

The 2021 XpertHR benchmarking survey on employer practice on monitoring and improving employee engagement and the employee experience. The survey is based on responses from 220 organisations with a combined workforce of 460,121 employees.

Survey questions

How would you describe the current levels of employee engagement in your organisation?
How have levels of employee engagement in your organisation changed since the start of the coronavirus (COVID-19) pandemic?
Has your organisation made any changes in its approach to gathering employee feedback during the coronavirus (COVID-19) pandemic?
Which methods of gathering employee feedback have produced actionable insights into improving employee engagement or the employee experience in your organisation?
Which initiatives have been the most effective in improving employee engagement or the employee experience in your organisation since the start of the coronavirus (COVID-19) pandemic?
What have been the main challenges for your organisation in maintaining or improving employee engagement and/or the employee experience since the start of the coronavirus (COVID-19) pandemic?
Is your organisation planning any specific initiatives to support employee engagement over the coming year?
- What issues are being targeted by planned initiatives to support employee engagement at your organisation over the coming year?
To what extent do you agree or disagree with the following statement? 'There is no real commitment in my organisation to address the issues underpinning employee engagement.'
To what extent do you agree or disagree with the following statement? 'Employee engagement has improved during the coronavirus (COVID-19) pandemic as a result of my organisation’s response to it.'
To what extent do you agree or disagree with the following statement? 'My organisation is good at measuring employee engagement but is not good at following up with action plans to improve it.'
To what extent do you agree or disagree with the following statement? 'The coronavirus (COVID-19) pandemic has resulted in my organisation putting employee engagement higher on the agenda.'
To what extent do you agree or disagree with the following statement? 'My organisation has broadened its approach to encompass the employee experience rather than just employee engagement.'

Additional information

Date:: 05 November 2021
Source:: Brightmine Surveys
Participants:: 220

View survey series

Survey analysis

Employee engagement and the employee experience: XpertHR survey 2021

Benchmarking - HR Metrics

Employee Engagement and the Employee Experience 2021

Survey questions

Additional information

Survey analysis