Coaching is a teaching or training process whereby an individual receives targeted support from a trained coach or someone with greater expertise. In the workplace, coaching can help employees to develop particular skills or to fulfil career aspirations.
Employers can use coaching in a number of ways. For instance, they can build up an in-house coaching pool to provide ad hoc support for employee development or hire professional coaches to work with high-potential individuals.
Training line managers in coaching skills can help transform the culture of the organisation.