How can I access Brightmine support when live chat is unavailable?

To ensure that our support is always of the highest quality, we limit the amount of chats that our customer success managers are able to run at any one time. If the live chat icon is not available, you can still access support via our helpdesk on 020 8652 3196 or email Live chat, email and telephone support is available between 8:30am and 5:30pm, Monday to Friday.