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How to deal with the situation where an important client refuses to have an employee back on its site

Author: Tina Elliott


Click on any of the hyperlinks to go to more detailed guidance below.

  • Be aware that you must balance protecting your commercial interests with the employee's employment rights.
  • Take into account that a dismissal as a result of third-party pressure to dismiss can potentially be fair, provided that you have acted reasonably.
  • Ascertain the nature of the problem to see whether there is any scope for resolution.
  • Consider what injustice might be caused to the employee when deciding whether or not to dismiss and consider alternatives to dismissal where appropriate.
  • Place appropriate wording in contracts of employment, and on induction warn employees that third parties may intervene to take steps to remove them from site.