Improving the employee experience: Seeking and acting on employee feedback

Author: Kate Pritchard, senior consultant at People Insight, is an employee engagement expert with over 20 years' experience in the field of employee research and consultancy. 

Overview

In a changing world of work, formulating an HR strategy to improve the employee experience is now critical to attracting, retaining and getting the most from your people.

As this series of leading practice guides explain, moving beyond employee engagement and focusing on the experience for each and every employee should be a priority for HR teams if they want their organisations to thrive.

Here, we discuss the importance of collecting employee feedback and how to obtain feedback, as well as the strategies to translate feedback into an improved employee experience. This is the last in our series of four guides on employee experience:

• Improving the employee experience: What is the employee experience and why does it matter?
• Improving the employee experience: Factors contributing to a positive employee experience
• Improving the employee experience: Optimising the employee experience across the employee lifecycle