Case study: Tackling the bullies at Royal Mail

Royal Mail's dignity at work strategy, which includes a fast-track complaints procedure and company-wide awareness training, has significantly reduced workplace bullying.

  • Royal Mail's hard line on bullies saves £7m   By Michael Millar, writing in Personnel Today.

    Also

    Royal Mail incentive scheme cuts sickness absence    Personneltoday.com reports on Royal Mail's successful absence management scheme.

    Delivering diversity?   Read an earlier report on the initiative, by Simon Kent, writing in Employers' Law.

    Royal Mail: delivering dignity at work     Writing in Equal Opportunities Review, Carol Foster examines Royal Mail's comprehensive dignity at work strategy, which includes a fast-track complaints procedure, and company-wide training to raise awareness and deliver the skills to deal with inappropriate behaviour

    Case study: Employee relations at Royal Mail   From IRS Employment Review.

    Psychological harassment in the workplace - part one, part two and part three   IRS journal European Industrial Relations Review looks at measures in place across Europe to tackle bullying.

    Getting to grips with workplace bullying     The evolution of equality and diversity practice in the UK has led many organisations to adopt stringent policies designed to tackle bullying in the workplace. Peter McGeer highlights some of the key issues that employers need to bear in mind when deciding how to make policies achieve their objectives.

    Equal opportunities: Dignity at work policy   Entry from the HR & Compliance Centre policies and documents module providing a model dignity at work policy, along with legal background, notes, warnings and future developments.

    Tackling workplace bullies     Bullying in the workplace is an increasing problem. Often considered to be purelya health and safety issue, a more holistic approach is needed to tackle the problem, by Karen Seward & Sheila Fahy.

    Personnel Today and Andrea Adams Trust Bullying Survey Results     We present the findings of the workplace bullying study from Andrea Adams Trust and Personnel Today.

    Bullying focus for anti-stress week     Four national organisations combined to publish a Ban Bullying at Work action pack during this October's European safety week on workplace stress. Supporting evidence from a recent IRS study shows that workplace bullying and harassment is now the major issue raised in internal grievances.

    Line managers key to tackling bullying and harassment in the workplace    It is line managers that most affect an organisation's success in tackling bullying and harassment at work, according to research conducted by the CIPD.

    Bullying increases risk of depression     A study in Finland has found that workplace bullying can increase the risk of depression in employees. It may also increase the risk of cardiovascular disease, although the impact is not as clear cut.