Unfair dismissal of bar worker who told customer to "shut up" during argument
-
expand disabled
Drydale v Vennskap Ltd ET/1201766/2012 (0 other reports)
Drydale v Vennskap Ltd ET/1201766/2012
unfair dismissal | misconduct | argument with customer
An employee's inappropriate behaviour towards a customer is not necessarily a fair reason for dismissal when the surrounding circumstances are taken into account, as the employer in this tribunal case found out.