Grievance procedures

Updating author: Nicola Stibbs

Brightmine editor: Laura Merrylees

Summary

• A failure to comply with the "Acas code of practice on disciplinary and grievance procedures" may result in the employment tribunal increasing or decreasing compensation. (See Grievance procedures overview)
• The written statement of terms and conditions of employment must include certain information relating to the redress of grievances. (See Written statement of terms and conditions of employment)
• The "Acas code of practice on disciplinary and grievance procedures" sets out the basic principles of fairness for handling grievances in the workplace. (See Acas code of practice on disciplinary and grievance procedures)
• A grievance procedure should be set down in writing, and be specific and clear. (See Drawing up and communicating a grievance procedure)
• The number of appeal stages contained in a grievance procedure will depend on the size of an organisation, its resources and management structure. (See The grievance procedure in operation)
• Workers are entitled to be accompanied at any formal grievance hearing provided that the chosen companion meets the criteria set out in the legislation. (See A worker's right to be accompanied at grievance hearings)