Grievances: Deal with a formal grievance

When to use this grievances flowchart

Use this grievances flowchart to deal with a formal grievance in line with the "Acas code of practice on disciplinary and grievance procedures"; inviting the employee to a meeting to discuss their grievance and offering the right of appeal against your decision.

While any failure to follow the code is not actionable in itself, an employment tribunal hearing a relevant case will take the code into account, and may increase any compensation awarded by up to 25% where the employer has unreasonably failed to comply with it.

Key steps

Key "What if?..." events

Launch this flowchart