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Learning and development in the workplace: the costs

Learning and development budgets are set to carry on rising in the next two years, our survey suggests, but what are employers doing to ensure this is money well spent?

Key points

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    • Only one out of 79 organisations in our survey does not evaluate its learning and development activity.

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    • However, the ubiquitous "happy sheet" remains the most frequently used tool to assess training courses, and relatively few organisations have developed sophisticated evaluation frameworks or models that link learning and development to business needs.