Terrorism: how it affects HR

The events of 11 September have profoundly changed the issues facing American HR professionals, according to a major survey undertaken days after the destruction of the World Trade Centre and Pentagon (1). Produced jointly by the Society of Human Resource Management (SHRM) - the US equivalent of the CIPD - and consultancy eePulse, the study reveals deep-seated concerns ranging from workplace violence against ethnic minority employees to insufficient disaster-management plans.