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Unlocking the door to better absence management

Are incentives for attendance the key to cutting unjustified sickness absence, or should employers be concentrating on work organisation and job design?

Learning points

  • Absence levels fell slightly last year to an average 6.8 days per employee, re-establishing a general downward trend, according to the latest annual CBI survey.

  • However, the gap between the average absence per employee a year in the best- and worst-performing employers stands at almost 10 days, suggesting to the CBI that considerable scope exists for cutting absence in many firms.