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American Express: 3% merit budget

The financial services company, American Express UK, has awarded its 6,300-strong workforce all-merit pay rises ranging from nil to 7%, from a 3% budget effective 1 April 2000.

American Express performance matrix, 1.4.00

Goal rating

Leadership rating

Recommended maximum % increase to base pay

Recommended maximum % increase to base pay

Recommended maximum % increase to base pay

Approaching market

At market

Above market

G1: Exceeded expectations in all areas relative to the marketplace, industry and/or external competition

L1: Was distinguished in demonstrating the leadership competency behaviours in a highly consistent manner

7%

6%

4.5%

G2: Exceeded expectations in most areas, and achieved expectations in all other areas relevant to the marketplace, industry and/or external competition

L2: Performed at a higher level than "achieved expectations" in demonstrating the leadership competency behaviour

5%

4%

2.5%

G3: Achieved expectations in all areas relative to the marketplace, industry and/or external competition

L3: Achieved expectations in demonstrating the leadership competency behaviours in a consistent manner.