B&Q: 3% increase
Pay award: 3% increase to spot rates for customer advisors; merit payments from 3% paybill increase for store management, supervisors and senior sales staff Employees covered (nos.): customer advisors (26,914); store management, supervisors and senior sales staff (7,866) Effective date: 1 February 2004
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DIY retailer B&Q has awarded pay rises from a total paybill increase of 3.5%, with effect from 1 February 2004. Its 26,914 customer advisors receive a 3% rise to basic rates of pay, which increases the hourly rate for an established customer advisor (who has completed a three-month induction period) in zone A, the lowest provincial pay zone, by 14p from £4.78 to £4.92.