Survey analysis

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Grievance trends
- Chart 1: Common types of grievances being raised
- Chart 2: Increases in grievance activity in the last two years
Line managers and employees in the grievance process
- Chart 3: How organisations manage employee concerns
Use of AI in grievances
- Chart 4: Presence of guidelines and expectations for the appropriate use of AI when submitting a grievance
Grievances and other technology
- Chart 5: Decision on whether grievance hearing is held in person or online
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Grievances research 2026

Artificial intelligence (AI) is reshaping the way that workplace grievances are being raised and managed, with HR teams seeing changes in both the volume and the complexity of issues. This research explores the current grievances landscape at UK organisations to help understand the impact of AI on the grievances being submitted.

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Published date: 24 August 2026

Survey analysis

Grievances research 2026

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