The people profession is operating in a "VUCA world on steroids" (VUCA = volatility, uncertainty, complexity and ambiguity). So said CEO Peter Cheese as he welcomed around 1,300 delegates to the 2023 CIPD conference in Manchester.
ChatGPT and other chatbots have captured the attention of HR leaders everywhere. Though powerful, these tools pose new problems HR should not ignore. Natasha K.A. Wiebusch reviews four key problems with chatbots - and suggests ways to deal with them.
The accelerated use of artificial intelligence and machine learning by recruitment specialists over the past year is creating jobs by the thousand; it's time for HR to fully embrace the new technology and work with it to avoid bias, argues AI expert Gez McGuire.