Waging war on stress

Preparations for a possible war with Iraq are under way, yet many veterans are still feeling the psychological ramifications of the last Gulf war. How much can the Army's OH department teach us about dealing with very stressed personnel? By Nic Paton.

A decision is expected soon in a court action that could have pro- found ramifications on how the British Army manages stress among its troops.

It has been estimated that the class action taken by some 1,900 veterans of the Falklands, Gulf War, Northern Ireland and peace-keeping operations in the Balkans, could result in compensation payments of more than £500m.

The action, which has been running for the best part of two years, revolves around the veterans' claim that they are suffering from post-traumatic stress disorder (PTSD) because they were not properly treated by the Army.

Long gone are the days when soldiers suffering nervous or mental conditions were simply accused of cowardice and shot, but some of the cases being heard certainly do not reflect well on the military authorities.

Take Royal Highland Fusilier Barry Donnan, who, as a 17 year old, was sent to the Lockerbie plane crash site in December 1988, where he was instructed to pick up pieces of bodies, but was offered no counselling afterwards.

Three years later, he was equally traumatised during the Gulf War, when he witnessed the burial of hundreds of Iraqi soldiers in a mass grave. On his return, he went absent without leave, was court-martialled and sentenced to 112 days in the Military Corrective Training Centre in Colchester. On his release - again with no offer of counselling or mental assessment - he was deployed to Northern Ireland.

Repercussions of combat stress

Symptoms of combat stress can include feeling tense and shaky, appearing dazed or confused, loss of concentration, a loss of morale, insomnia, fear and anxiety. In severe cases, soldiers feel depressed or suicidal and have slower reaction times. Stress can also have a severe impact at home, leading to marriage break-up, alcoholism, violence and mental breakdown.

In 1998, the Government's Social Exclusion Unit estimated that one in four homeless people was a former member of the armed forces. And in 2000, another UK charity, Crisis, published a study which estimated that up to 25 per cent of rough sleepers were once part of the UK armed forces.

Yet, the British Army is one of the few organisations of its size that has a stress management policy, says the Ministry of Defence (MoD), as well as having a comprehensive OH service in place.

The MoD's deputy adjutant general drew up a stress-management policy in 2001 that recognised stress as a debilitating condition for the first time, and that managing it was a core function of leadership among commanders. The policy also made it clear that there is a difference between stress and stress-related disorders.

Health and safety training is now mandatory, including presentations on recognising and preventing stress and how individuals in command can deal with it.

UK Minister for Veterans' Affairs Dr Lewis Moonie, discussing the court action in the House of Commons last year, emphasised that PTSD (see box ) had been recognised internationally as a medical condition since the 1980s.

"Measures now in place to combat PTSD in the armed forces have evolved and been enhanced over a number of years to reflect our improving knowledge of the condition, its effects and the best methods of remediation. Each service runs active programmes aimed at prevention and treatment. Measures include pre-deployment and post-deployment briefings and, when practicable, availability of counselling," he explained.

He added that two new defence community psychiatric centres have been established in England and Scotland. Additionally, parts of the armed forces, particularly the Royal Marines, are exploring ways of detecting PTSD at a very early stage.

The Marines' Combat Stress Project - under retired captain Cameron March - is looking at ways of training front-line troops, NCOs and commanders to recognise the symptoms of stress in both themselves and their colleagues, and to react to it. Training can also help them differentiate between a soldier who is simply being ill-disciplined and one who is suffering from a stress-related disorder.

Army's approach to OH

The Army's approach to occupational health as a whole was put under the spotlight last February in a study published in the Journal of the Royal Society of Medicine.

It looked at the Army's decision in 1998 to introduce 'gender-free' training and whether it had had any effect on levels of medical discharge, particularly of women compared to men. The research found women recruits were up to eight times more likely to be discharged with back pain, tendon injuries and stress fractures than their male counterparts.

When it comes to managing OH, the Army has what it describes as "an integrated primary healthcare service", linking Army GPs with OH support through unit medical staff.

There are specialist occupational medicine staff available higher up the scale, at command level in some regions. It also plans to establish OH staff at primary care level.

The military loves its acronyms, and it is no exception for OH.

Assessments are carried out through a process known as PULHHEEMS - Physical capacity, Upper limbs, Locomotion, Hearing, Eyesight, Mental capacity and Stability.

During medical examinations, grades are given that are matched to a PULHHEEMS employment standard (known as a PES) which is used to outline any functional limitations on a soldier's employment because of a medical problem, but without disclosing confidential medical information to the employer.

Soldiers can be temporarily downgraded and put on light duties if the condition is not too bad or, if it is more serious, permanently downgraded through a medical board assessment, although the Army stresses this is not in itself a bar to promotion and progression.

If a soldier is deemed medically unfit to carry out any form of military duties, and is unlikely to become so for the foreseeable future (usually 18 months), he or she is medically retired or discharged.

Managing stress

Outside the medical arena, the Army established a UK Army Welfare Service (AWS) in April 2000.

While a similar service existed before, the AWS in its current form now has 20 teams of volunteers across the UK, comprising three to four soldiers in each.

They are designed to provide back up for the community psychiatric nurses who are deployed on operations to brief soldiers. The AWS will begin work once a soldier has returned to barracks.

There is also a network of information centres similar to Citizen Advice Bureaus that started up in the late 1980s. There are approximately 80 centres the UK - mostly based near family accommodation and barracks - which are able to answer questions and provide information.

Within NATO, innovative work is taking place to manage stress that could have implications for UK forces.

The US Army, drawing upon lessons learnt from the Gulf and Balkans campaigns, is developing a programme of intervention to improve psychological resilience among troops and lower the number of psychiatric casualties.

This includes developing tools to measure stress in the field, establishing a suicide surveillance system, identifying factors that lead to high rates of mental disorders and developing psychological screening and debriefing in the field.

Further down the line, the programme intends to develop ways of identifying vulnerable soldiers within both training and operational environments, strategies of assessment and intervention and ways of implementing these strategies across the military.

The US Army is also working with the Austrian and German armies to develop a protocol to assess voice changes under stress, making it easier to separate the physical from psychological when it comes to measuring stress.

NATO has also set up an exploratory team of psychologists and psychiatrists to look into issues of stress and psychological support. The work is still at an early stage, as the terms of reference and a programme of work were only drawn up last September.

Next April, the group will meet to unveil its views on psychological support in modern military operations. Areas set to be addressed will include assessing psychological stress, the psychological preparation of military personnel, screening, psychological support during and after deployment, support for families and how best to organise support.

Pressures of peace-keeping

It has been recognised that the increased pace of operations since the end of the Cold War has added to stress levels, and that peace-keeping operations can be just as stressful as combat operations, according to Dr Martin Deahl, civilian consultant psychiatry adviser to the RAF and a consultant at Shelton Hospital in Shrewsbury.

Deahl explains that soldiers might witness atrocities against women and children and be powerless to intervene, and may also be away from their families for long periods of time.

Research by the Canadian Army found that its veterans of the peace-keeping operation in Croatia suffer from stress-related illnesses at rates at least three times higher than those found in the population at large.

Often soldiers suffering from stress are not even given a medical discharge and, consequently, slip through the net, says Commodore Toby Elliot, chief executive of the ex-Services Mental Welfare Society, also known as Combat Stress.

"We have far more people on our books with clinical depression than PTSD," he says.

"It is the commanders who are responsible for identifying this [stress]. If they think they have a chap with a problem, they can get help early on and get doctors involved. If not, before you know it, you have a badly damaged man on your hands," he adds.

The military is hamstrung by the fact there are so few health professionals to turn to. According to UK MoD statistics from the beginning of 2002, there were only 11 fully-trained consultant psychiatrists and 81 registered mental health nurses serving in the Defence Medical Services.

The 'warrior culture' of stiff upper lip, inability to recognise that someone is wounded unless there is something physically wrong and a refusal to discuss emotional problems still remain, even if barriers are beginning to be broken down, argues Deahl.

Putting strategies, protocols and systems in place all help but, at the end of the day, the best solution to tackling stress is to get mental health professionals as far forward and accessible as possible, he says.

"We are trying to work along the lines of coaching rather than the medic teaching people," adds Deahl.

www.army.mod.uk/soldierwelfare/supportagencies/aws/AWS_Home_Page.htm - Army Welfare Service homepage

www.combatstress.com - The Ex-Services Mental Welfare Society, Combat Stress, which specialises in helping those of all ranks from the armed forces and the Merchant Navy suffering from psychological disability as a result of their service.

www.ncptsd.org - The National Center for Post-Traumatic Stress Disorder (PTSD)

Post-traumatic stress disorder - the facts

According to the US-based National Center for Post-Traumatic Stress Disorder (PTSD), one of the leading research bodies on the condition, the definition of PTSD is: "a psychiatric disorder that can occur following the experience or witnessing of life-threatening events".

These can include military combat, natural disasters, terrorist incidents, serious accidents, abuse (sexual, physical, emotional, ritual), and violent personal assaults such as rape.

Sufferers often relive their traumatic experience through nightmares and flash-backs. They may have difficulty sleeping and feel detached or estranged.

Symptoms can be severe enough and last long enough to significantly impair their daily life.

Other common symptoms include survivor guilt, irritability, marital disharmony, sudden angry outbursts, depression, nervousness and anxiety, joint and muscle pains, emotional numbness, poor concentration and phobias about daily activities.

Treatment normally begins only when the survivor is safely removed from a crisis situation. Strategies generally include educating trauma survivors and their families about how people get PTSD, how it affects survivors and loved ones, and other problems commonly linked to PTSD symptoms.

Families and sufferers are also taught to understand that PTSD is nothing to be ashamed of; it is a medically-recognised anxiety disorder.

Other treatments include exposure to the event via imagery, allowing the survivor to re-experience the trauma in a safe, controlled environment, while also carefully examining their reactions.

Patients will be encouraged to examine and resolve their strong emotions - such as anger, shame, or guilt - common in PTSD, and there will be teaching to cope with post-traumatic memories, reminders, reactions, and feelings without becoming overwhelmed or emotionally numb.

According to the Center, trauma memories usually do not go away entirely as a result of therapy, but become manageable with new coping skills.