How to design and analyse separation questionnaires

Author: Claire Watt

Summary

Click on any of the hyperlinks to go to more detailed guidance below:

• Be aware that an employee's formally stated reason for resigning may not provide a complete account of why they are leaving.
• Ensure that separation questionnaires are designed to maximise the response rate and to gather accurate and relevant data.
• Decide whether the questionnaire will be administered on paper and/or online.
• Pilot the questionnaire on a small sample of employees before rolling it out to all leavers.
• Organise and analyse the data, looking for possible relationships between the responses.
• Use labour turnover statistics in conjunction with the separation questionnaire data to provide an in-depth picture of labour turnover trends.
• Ensure that the information collected from separation questionnaires supports a systematic and strategic approach to managing labour turnover.