Reviewed and enhanced throughout, with a reference to the role of feedback in nurturing a "growth mindset" and talking points to facilitate interactive training sessions.
Reviewed and updated to reflect current language and best practice for line managers when conducting difficult conversations, including a new version of the PowerPoint presentation.
Line manager training guide looking at good practice on communicating with employees, including the importance of two-way communication and choosing the most suitable communication methods.
About this category
Clear, simply written guides for line managers on effective communication.