How to manage and conduct return-to-work interviews

Author: Claire Watt

Summary

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• Be aware that return-to-work interviews are one of the main tools used in the effective management of sickness absence.
• Take into account that return-to-work interviews have slightly different roles for short-term and long-term sickness absences.
• Decide how return-to-work interviews fit into the organisation's absence management policy.
• Ensure that the individuals who will conduct the interviews have the appropriate skills to do so, providing training where relevant.
• In the case of short-term absence, ensure that the employee is invited to the interview promptly on their return from sickness absence. In the case of long-term absence, it will usually be appropriate to arrange the interview for prior to the actual return to work.
• Ensure that the person conducting the interview has prepared for the meeting by gathering all the information that they require.
• Ensure that return-to-work interviews are conducted in an appropriate manner.
• Decide whether any action is required as a result of the interview.