Short-term sickness quiz - line manager training

Use this quiz in conjunction with the training on short-term sickness.

1. At what point should management of short-term sickness absence start?
   1. When an employee has had 12 days' absence in a 12-month period.
   2. When an employee contacts you to report that they are sick and will not be attending work.
   3. When your team's absence leads to customers starting to complain about service levels.
   4. When other employees start to object to a particular employee's attendance.