Editor's message: Line managers are the crucial interface between an organisation and its workforce. They are responsible for harnessing the talent and resources at their disposal to achieve the organisation’s aims while also implementing its people policies and practices.
Good line managers can mean the difference between a happy, engaged workforce, and a demotivated, resentful one - impacting on key areas such as performance, productivity and turnover. Line managers can fundamentally shape an employee’s experience of an organisation and are often the reason why an employee chooses to stay, or leave.
They make sure that their team’s work is accomplished on time and up to standard. At the same time, they are nearly always the first port of call for any employee issue, ranging from mental health to discipline, and HR teams have increasingly high expectations of their involvement in people management issues.
Most organisations readily acknowledge that capable and supported line managers are crucial to their success and are committed to giving their managers the support they need. Our resources can help you to provide that support by giving your managers the confidence and skill to handle day-to-day, as well as the less common, HR issues in a legally compliant and good practice manner.
Whether you are upskilling a new line manager or addressing skills gaps in experienced managers, you can use our guides and their accompanying PowerPoint presentations as a training resource. Areas covered include communication skills, such as handling difficult conversations, and managing poor performance.
We also have resources relevant to line managers in other formats, including podcasts and webinars and model policies and documents.
Bar Huberman, content manager, HR strategy & practice
HR and legal resources for line managers.
Our top 10 training guides for upskilling line managers.