Gary Bates and Sarah-Jane Georges, both account directors at behaviour change company Steps, discuss the best ways to develop line manager confidence and competence in having difficult conversations.
Creed Foodservice talks to XpertHR about introducing an employee recognition scheme and the subsequent impact on areas such as staff turnover and recruitment and the organisation's Best Companies results.
Aegon Asset Management talks to XpertHR about the tactics - including a video sharing scheme - that it used to increase understanding of and engagement with its new business strategy and the behaviours necessary to embed it.